Presents

Professional Service Management College


Training Dates
  
Location
July 28-31, 2008
  
Charlotte, NC
September 2-5, 2008
Altoona, PA
September 23-26, 2008
Orlando, FL
October 6-9, 2008
Atlanta, GA
October 13-16, 2008
Alexander, VA
October 27-30, 2008
Baltimore, MD
November 10-13, 2008
White Plains, NY

Enroll before seats run out!

Conducted by Edwards & Associates Consulting, Inc.
America's Leading Service Trainers

Does your Service Manager need a refresher course on how to manage the Shop?

Seminar Content
  • Marketing & Merchandising Management
  • Marketing & Merchandising Tatics
  • Knowing your market
  • Evaluating Competition
  • Menu Pricing
  • Telemarketing
  • Using a Pricing Guide
  • Merchandising Tools
  • Financial Management
  • Expense Management and Net Profit
  • Managing Work Flow
  • Work Scheduling Loading Dispatch
  • Alternatives for Increasing Services
  • Production Methods
  • Job Descriptions
  • Recruiting & Hiring Practices
  • Organizational Structure & Climate
  • Staffing Requirements
  • Five-Year Staffing Plan
  • Compensation
  • Problem Solving

Cost $2,150.00 per student

2nd student from same dealership is $975.00

Cost includes four days of classroom training by a Service Management Expert, Class Materials, Contiental Breakfast, Breaks, and Lunches

Click here to Enroll Now